On the Joint Admissions and Matriculation Board (JAMB) portal, your username and password are used to identify your account.
You need them to login or access your information. If any happens and you forget your password and username, you can recover them.
However, it does not mean that you shouldn’t worry when you lose your username and password.
To recover your lost username and password, use any of these methods.
Note:
✔ Your username: This is usually your email address used during JAMB registration.
✔ Your password: This is the secret code you created during registration.
💡 Important: If you didn’t set a password yourself, JAMB will generated one for you and send it to your registered email.
How do I find my JAMB portal username and password?
As already established, your JAMB username is the email address you used for registration.
To find it:
✅ 1. Check your JAMB registration slip
Your registered email is printed on your JAMB registration slip.
If you still have a copy of it, check for it there.
✅ 2. Check your email inbox
After JAMB registration, you should have received an email from noreply@jamb.gov.ng.
- Open your email inbox (Gmail, Yahoo, Outlook, etc.) – if you still have access to the email address.
- Search for “JAMB” in your mailbox.
- If you find the JAMB email, that is your username.
✅ 3. Ask the CBT center where you registered
If you’ve lost access to your registration slip or email, go back to the CBT center where you registered and ask them to help you recover your information.
Most times, they’re automatically saved on their system.
How to recover or reset your JAMB portal password
If you forgot your JAMB password, you can also recover it by following these steps:
✅ Method 1: Reset password via JAMB portal
- Go to the official JAMB portal 👉 https://efacility.jamb.gov.ng
- Click on “Forgot Password?”
- Enter your registered email address, if you still have access to it.
- Click “Reset Password” and check your email for a password reset link.
- Follow the instructions in your email to create a new password.
✅ Method 2: Reset password via SMS
If you can’t access your email, you can reset your password using SMS:
- Open your phone’s message app.
- Type “PASSWORD (Your Email Address)” (Example:
PASSWORD myemail@gmail.com). - Send the message to 55019 or 66019 (JAMB’s official SMS service).
- You will receive a new password via SMS.
💡 Note: Make sure that you send the SMS using the phone number linked to your JAMB profile.
What to do if you can’t recover your JAMB login details?
If you still can’t access your JAMB portal username or password, try the following:
✔ Check if your email is correct – Some students mistakenly enter the wrong email.
✔ Check your spam/junk folder – Sometimes the password reset email can be sent there.
✔ Go to a JAMB CBT Center – If nothing works, go to an accredited JAMB centre for help – there is always something they can do to help you out.
✔ Call JAMB support – Contact JAMB’s official helpline: 55019 or 66019 for assistance.
Conclusion
If you follow the steps discussed here, you’ll easily recover your JAMB portal login details and access your account without stress.
However, do remember that:
🔹 Your JAMB username is usually your email address.
🔹 If you forget your password, reset it via the JAMB portal or SMS.
🔹 If nothing works, you should visit a JAMB CBT centre for help.
Do you need more help? Drop a comment below.