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Why is my waec result not showing

Keyword: why is my waec result not showing

Recently, WAEC released candidates’ results and it’s been from one issue to the other for many candidates.

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Some have seen their results while others haven’t. If you’re among those who have been able to see their result, I do hope you did well.

But if you are among the ones whose results are not on the system yet, there are many reasons for this.

However, I want you to know that you are not the only one this is happening to, there are many students with different issues.

Your result is not showing due to reasons like:

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Why is my WAEC result not showing?

The first one is that:

1. WAEC has not released all results yet

Sometimes, WAEC releases results in batches. If your result is not available yet, it might still be in processing.

WAEC results are usually released within a few months after the exams, but sometimes there will be delays.

Moreover, WAEC releases results in batches. If your result is not available yet, and you try checking it, you will not see it.

WAEC normally announces the release date on its official website and social media pages.

However, delays can happen due to technical issues, administrative processes, or the need to verify certain results.

If you check too early, you can see an error message like “Result Not Available” or “No Result Found.”

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📝 Solution:

2. Result withheld due to exam malpractice

WAEC sometimes withholds results if there are suspicions of examination malpractice at your exam centre.

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This means WAEC is investigating to know whether students engaged in cheating.

If your result is withheld, you will see a message like “Result Withheld Pending Investigation.”

This usually happens when examiners report cases of copying, the use of unauthorized materials, or misconduct during the exam.

If WAEC finds that malpractice occurred, affected students will have their results cancelled.

However, if no wrongdoing is found, the results will be released later.

📝 Solution:

If your result is withheld,

  • Check WAEC’s official website for any announcements.
  • You have to wait for WAEC’s final decision.
  • If you are innocent, WAEC will later release your result after investigations.

3. Errors in your examination details

When checking your WAEC result, you need to enter your Examination Number, Examination Year, and Examination Type correctly.

If any of these details are incorrect, the system will not be able to find your result.

For example, if your actual exam number is 425678910 but you mistakenly enter 425678109, the system will assume you are trying to check someone else’s result or an invalid number.

Similarly, if you select the wrong exam year (e.g., 2023 instead of 2024), your result will not appear.

Many students also make the mistake of selecting the wrong exam type—WAEC May/June is different from WAEC Nov/Dec (private candidates).

📝 Solution:

  • Make sure you entered the correct 10-digit WAEC Examination Number.
  • Select the right exam year and exam type (e.g., School Candidate or Private Candidate).
  • Try again after correcting any mistakes.

4. Issues with the WAEC result portal

The WAEC website normally experiences technical issues, especially when many students are trying to check their results at the same time.

During peak periods, the system will become slow or completely crash, making it impossible to view results.

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In this case, you will see error messages like “Service Unavailable” or “502 Bad Gateway.”

This problem always happens when WAEC first releases results and thousands of students rush to check at the same time.

If this happens, the best thing to do is wait and try again later when the website is less congested.

📝 Solution:

  • Try checking your result at off-peak hours (early morning or late at night).
  • Use a strong internet connection to prevent loading errors.
  • Refresh the page or try and use a different browser.

5. Outstanding (unpaid) fees by your school

If your school has not paid all the required fees to WAEC, your result can be withheld until the payment is made.

WAEC requires schools to complete financial obligations before releasing students’ results.

If your school fails to pay registration fees, examination fees, or other necessary charges, WAEC will block access to the results.

This issue mainly affects students from government or private schools where the administration delays payments.

📝 Solution:

  • Ask your school if they have cleared all WAEC fees.
  • If there’s an issue, your school should contact WAEC for resolution.

6. Checking your result without the e-PIN

To check your WAEC, you need a scratch card (e-PIN), and if you have not purchased or activated one, you won’t be able to see your result.

If you try to check your result without an e-PIN or with an unregistered PIN, the system will deny access.

📝 Solution:

  • If you bought a scratch card but it is not working, you should contact the vendor or try again later.

7. Poor internet connection

If you have a slow or unstable internet connection, it will stop the WAEC website from loading properly, which means your results will not show.

If your internet connection is weak, the website will take a long time to load or fail to display your result at all.

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In some cases, you will see error messages like “Connection Timed Out” or “Service Unavailable.”

If you are using mobile data, network fluctuations can also disrupt the process.

To avoid this problem, make sure you have a strong and stable internet connection before checking your results.

8. Use of an expired or Already used e-PIN

Each WAEC e-PIN has a limit on how many times it can be used, usually up to five times.

If you have already used the PIN multiple times or someone else has used it before you, it will expire.

If your e-PIN is expired, you will see an error message such as “PIN Exhausted” or “Invalid PIN.”

This can happen if you borrowed a scratch card from someone who already used it or if you unknowingly bought a used result checking card from an unauthorized vendor.

The best way to fix this issue is to purchase a new WAEC scratch card from an authorized dealer.

9. Your results have been cancelled

WAEC has strict rules against exam malpractice, and if you are caught cheating, your result will be cancelled.

Your result can be cancelled for using a mobile phone during the exam, copying from another candidate, bringing unauthorized materials into the exam hall, or engaging in other forms of malpractice.

If your result is cancelled, you will see a message like “Entire Result Canceled” or “Subject Canceled.”

Unfortunately, if WAEC cancels your result due to malpractice, there is no way to recover it.

You have to retake the exam in the next WAEC sitting or appeal if you believe the decision was made in error.

What to do if your WAEC result is still not showing

📌 Step 1: Wait 24–48 hours and try again.
📌 Step 2: Check very well and make sure that you entered the correct information.
📌 Step 3: Contact WAEC Support if the issue persists.

How to contact WAEC for help

If you’ve tried everything and your result is still not showing, contact WAEC through the following:

📞 Phone Numbers:

  • Nigeria: +234-906-658-4978, +234-905-726-6770
  • Ghana: +233-302-208-201

📧 Email: waecnigeria@waec.org.ng

🌍 Official Website: https://www.waecdirect.org

📍 Go to a WAEC Office: Go to the nearest WAEC office in your area with your examination details.

Conclusion

Now that results have been released, if you check yours and it is not showing, you don’t need to worry much.

It could be due to technical issues, result processing delays, errors in your details or other reasons discussed above.

We have listed above, what you need to do, we do hope it works out fine for you.

Good luck.

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